Media Services Policies and Procedures

Accessing Services

All services and equipment are made available on a first-come-first served basis within an established priority schedule. Any Mesa State employee may access services for a Mesa State related activity. Non-Mesa State organizations or entities may in certain circumstances access services. Under no circumstances may Media Services personnel, equipment or facilities be used for any commercial purpose or in support of a commercial purpose or used in a manner that is contrary to college policy.

Media Equipment Available

Media Services provides media equipment for classroom use. All classrooms have an overhead projector and screen assigned to them. Over 70 classrooms are "technology enhanced" and have installed computer and video projection capabilities as well as Internet connections. You may see a list of classrooms and their capability here.

Media Services will deliver equipment as necessary to classrooms, on request, or equipment may be picked up and returned to Media Services by the borrower. Equipment available for delivery/checkout includes: VCR/TVs, DVD players, slide projectors, 16mm film projectors, audio cassette and CD players, portable computer data projectors and laptop computers.

Requesting Equipment

Who can submit a request?

Equipment must be ordered by a Mesa State faculty or staff member. Students must request equipment or services through a faculty or staff member. The faculty/staff member and/or department assumes responsibility for all equipment checked out.

How do you request?

Equipment/repair or service requests can be made by filling out an equipment request form or service work order at the Media Services office by campus email or by submitting request forms through the Media Services web site. The Media Services Groupwise email address is MEDIAEQ. Please include your name, department, date needed, equipment needed, time needed and building and room number on your message. You will receive an email confirmation of your request. Phone requests are taken only in an emergency.

When do you need to request?

To ensure availability of resources, requests should be made at least 24 hours in advance. Media Services will attempt to accommodate all requests, however late requests may be impossible to fulfill due to time constraints or availability of resources.

Technology Classrooms

Most classrooms on campus are equipped with permanently installed video/data projectors, computers, video playback equipment and Internet connections. Media Services maintains these rooms. We provide training at the beginning of each term and will assist you with these rooms on an as-needed basis throughout the year. If you have specific computer program needs in these rooms, or difficulties with the computer setup, then please contact the Help Desk.

Services

In addition to providing equipment, Media Services offers a wide range of services including multimedia production, video production and traditional audiovisual services such as laminating, photography, and video and audio duplication. Media Services is also responsible for satellite downlinks and video distance learning classrooms. There is no cost to access Media Services unless consumable materials are used.

Media Services Laptop Use Policy

Media Services maintains a limited number of portable data projectors and laptop computers for campus use in rooms where no fixed computer presentation equipment is present. The laptops and data projectors are intended to be used in tandem to support computer presentation needs. The laptop computers are not considered circulating equipment themselves. Due to the high demand for this equipment in fulfilling its primary purpose, as well as its fragile nature and cost, several restrictions are placed on their use.

1. The in-class instructional use of this equipment takes precedence over all other uses.
2. During times when classes are in session, laptops may only be checked out for the time periods they will be used in class presentations. Laptops may not be checked out for travel to conferences, presentations, or for any other out of town uses. Equipment may be checked out to support in-area uses, such as presentations, as long as the checkout period would not exceed 24 hours.
3. When classes are not in session, (and during the summer session if usage levels permit) decisions to check out equipment will be made on a case-by-case basis by the Head of Media Services.
4. Laptops and/or data projectors checked out and taken off campus are expected to be used in direct support of specific college activities.
5. Laptops and/or data projectors may only be checked out to Mesa State faculty and staff members.